Frequently Asked Questions
Everything you need to know about your AxeTM gear.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear faster.
What is the AxeTM return policy?
We offer a 30-day return policy on all unused gear in its original packaging. Please note that personalized or custom-made equipment cannot be returned unless there is a manufacturing defect.
Do you offer a warranty on high-performance gear?
Yes, all AxeTM professional-grade equipment comes with a 1-year limited warranty covering material defects and workmanship to ensure you can compete with confidence.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.
How do I know which size is right for me?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for protective gear and sizing down for compression apparel.